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Virtual Choir 5 Community Forum

VC5 Recording Question


#1

Hello all!

I’ve already emailed Claire about this, but has anyone had any issues with saving their recording? I tried to save my video for level 1, but when I pressed “save” it would just keep recording. I also tried pressing “record” again before pressing “save”. I’ll try again tonight or tomorrow, I’m hoping it’s a website glitch. :slight_smile:


#2

Hi there,

Sorry to hear you’re having an issue. Could you kindly submit a query to our Support Team on the link below and they’ll help you save and submit?

https://support.virtualchoir5.com/hc/en-us/requests/new

Our first advice would be to use Google Chrome on desktop if you’re not already!

Meg
VC5 Producer


#3

I just did, thanks! :slight_smile:


#4

I was having the same problem on my iphone. Restarting the browser/ reloading the page fixed it, but I had to do it multiple times before I got the recording I wanted.


#5

Hey I got a problem too, the audio in my recordings sound a little distorted from my loud volume :sweat_smile:

Will this affect my eligibility to be in VC or is this fixable?